Joy Hysteric orders are dispatched from Bali, Indonesia.

We currently ship to selected international destinations via express courier services. Available shipping rates are displayed at checkout based on your delivery location.

DISPATCH

In-stock orders are generally dispatched within 1–2 business days.

During launches and high-volume periods, additional processing time may apply.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

DELIVERY

International Express delivery is generally 3–5 business days from dispatch.

Delivery times are estimates and may be affected by customs clearance, local delivery conditions or circumstances outside our control.

DUTIES + TAXES

International orders may be subject to local import duties, taxes and customs charges.

These charges are not included in the purchase price or shipping fee and are the responsibility of the recipient.

Where applicable, the carrier or relevant customs authority may contact you directly regarding payment before your order can be delivered.

Joy Hysteric is not responsible for delays resulting from customs clearance or unpaid import charges.

SHIPPING ADDRESS

Please ensure your delivery address and contact details are correct before completing your order.

If you notice an error after placing your order, please contact us as soon as possible. Once an order has been dispatched, we may be unable to change the delivery address.

DON'T SEE YOUR LOCATION?

We're currently shipping to selected international destinations.

Contact us for a personalised shipping quote and we'll let you know if delivery is available to your location.

HAVE QUESTIONS?

Chat with us online or visit our CONTACT page for further assistance.